I applied online. The process took 1 week. I interviewed at Old Navy in May 2014
Interview
1.) They start with a cold call to see if they like you, if they do, you'll be offered an interview
2.) You'll meet with the store manager and the interview is pretty easy. the only "hard" questions is what your weakness or "opportunities" are. Just use a past fault and explain how you worked hard and perfected the otherwise lacking skill
3.) Depending on your 1st interview, you will receive a call for a 2nd interview which is usually with a surrounding store manager so they can get a different perspective.
Interview questions [1]
Question 1
Have you ever written an associate up and/or had to give disciplinary action? How did you handle the situation and please explain exactly what you said and if the problem was corrected in the future.
I applied online. I interviewed at Old Navy (Independence, MO)
Interview
The interviews were ok the process wasn't the best. It took weeks to hear anything back or next steps. The posting I applied for was at one store and I interviewed at anther. It seems that their communication was lacking. I conduct one interview and didn’t hear anything back for days. I had a second interview and called back for another few weeks.
I applied through other source. The process took 2 weeks. I interviewed at Old Navy
Interview
generic questions. give generic answers that sound authentic. I called and asked to speak to manager directly. Thats how you get jobs in retail. Gave her my speech on the phone. Was brought in for an interview. Very Generic. If you cant answer their past experience questions you shouldnt be a retail manager.
I applied online. The process took 2 weeks. I interviewed at Old Navy
Interview
I applied online, received a quick phone interview, then was to a market-wide group interview. At that interview, there were representatives from different stores throughout the market and we were broken up into smaller groups to interview with one person. After our small groups were done, we were free to go. The last interview was with a Store Manager.
Interview questions [1]
Question 1
General questions about managing a team and increasing production of store credit cards.
Service & Training Manager applicants have rated the interview process at Old Navy with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Service & Training Manager roles take an average of 19 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Service & Training Manager according to 11 Glassdoor interviews include:
Background check: 24%
One on one interview: 24%
Phone interview: 21%
Group panel interview: 17%
Skills test: 7%
Other: 3%
Presentation: 3%
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