Customer Experience Associate applicants have rated the interview process at Old Navy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Associate roles take an average of 9 days to get hired, when considering 48 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Customer Experience Associate according to 48 Glassdoor interviews include:
One on one interview: 36%
Group panel interview: 20%
Background check: 12%
Phone interview: 11%
Personality test: 9%
Skills test: 6%
Presentation: 3%
IQ intelligence test: 1%
Drug test: 1%
Other: 1%
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The process took 2 days. I interviewed at Old Navy in Jun 2010
Interview
I came in early and was asked to walk around the store until the previous interview was done. In the interview she basically read off a sheet of company questions (I later found out she asked the same questions to all candidattes). There were a few situational questions but mostly questions about yourself. She asked did I have any experience and I said no. It was kinda informal but it was cool and she was nice.
Interview questions [2]
Question 1
When everything in your life seems crazy and stressful, how do you stay sane?
I applied online. The process took 2 weeks. I interviewed at Old Navy (Selden, NY)
Interview
Three different in person interviews over the course of 2 weeks with three different managers who were incredibly nice until I was actually hired, then they couldn't be bothered, my store had a tendency to way over hire.
I applied in-person. The process took 1 week. I interviewed at Old Navy (Akron, OH)
Interview
All interviews are the same for Old Navy until you're applying for a higher-level management position. Standard and straight-forward questions to assess your personality and previous work experience. Not demanding at all. If they bring you back in for a second interview you probably will get the job as they're always looking for new hires and it's not too hard of a job.
Interview questions [1]
Question 1
Discuss a time when your plans got changed suddenly and how that made you feel?
I applied online. I interviewed at Old Navy (Richmond, BC)
Interview
Received a call asking me to come in for a group interview about a week after I applied online. Before the interview officially started, we played a game as an icebreaker. Then we split into 2 groups of 4 and the interviewer started asking us questions. We first wrote down our individual answers, then discussed our answers within our groups. One person from each group would then report the agreed-upon answer to the interviewer. They were pretty standard interview questions. After, the interviewer talked to us individually for a couple of minutes to go over our resume, ask us why we're applying, etc.
Of the 8 in my group that were interviewed, 5 were offered positions. The 5 of us were basically the ones that talked the most/showed the most communication skills. This was for seasonal positions.
Interview questions [1]
Question 1
The interviewer started to tell a story, and had everybody in the room add a sentence to the story.