Customer Service applicants have rated the interview process at Old Navy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 3 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Customer Service according to 5 Glassdoor interviews include:
Presentation: 23%
Phone interview: 15%
Personality test: 15%
One on one interview: 15%
Skills test: 15%
Background check: 8%
Drug test: 8%
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An interview is a formal conversation where an employer assesses a candidate’s qualifications, skills, and experience for a job. It involves questions, responses, and discussions to determine suitability for the role.
Interview questions [1]
Question 1
Tell me about yourself it was my favorite question
Fast and nice interviewer, straightforward questions. All basic interview question. Good conversation and friendly staff. Very professional manager and associates. They made me feel comfortable and the interview was short with no tricky questions
Interview questions [1]
Question 1
Tell me about yourself and why you want to work here
I applied through other source. The process took 1 day. I interviewed at Old Navy
Interview
interview process went smooth. hiring manager greeted me. initial feeling of the environment was nice. store was busy, she has a series of questions she asked me. they were pretty easy in my opinion
Interview questions [1]
Question 1
why would you be a good candidate for this role. give an example of a time you demonstrated great customer service.