A phone screen with a recruiter, a PI assessment, then a teams call with the recruiter and a manager. You have to do a role play phone call with a "customer" They would ask hard and very specific questions and would expect you to know the answer not just respond kindly. Towards the end of the interview they will ask you what you think you did right and wrong, then will tell you what they think you did wrong. At the end of the interview they told me they didn't want to move forward with my application, which I honestly appreciated because I did not want to continue the conversation after the interview. I had to smile and laugh because of how shocked I was by the questions they asked me.