I applied online. The process took 3 weeks. I interviewed at OnShift (Cleveland, OH) in Feb 2020
Interview
Very thorough and relaxed. Very laid back environment. Started with an Ice breaker and then right into business in order to see if you fit in with the team. Everyone that I’ve interviewed with were amazing
Interview questions [1]
Question 1
What was one of the most difficult situations in your career and how did you handle it?
I applied through an employee referral. The process took 1 week. I interviewed at OnShift (Cleveland, OH) in Oct 2016
Interview
Short phone interview going over my resume (education and experience), discussed salary and basic job requirements and then came in for an in person interview. Spoke with three different people about how my experience would benefit me in the role and Q&A. I received communication a few days later to follow up.
Interview questions [1]
Question 1
How my prior experience would benefit me in the role I was applying for
Customer Success Specialist applicants have rated the interview process at OnShift with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 45% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at OnShift overall takes an average of 17 days.
Common stages of the interview process at OnShift as a Customer Success Specialist according to 2 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Background check: 13%
Group panel interview: 13%
IQ intelligence test: 13%
Drug test: 13%
Here are the most commonly searched roles for interview reports -