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      Service Delivery Manager Interview

      Jun 10, 2020
      Anonymous employee
      Brussels
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at OneSpan (Brussels) in Apr 2020

      Interview

      The interview process involved 3 interviews (person from HR, future boss and the department head). Each spread about a week apart. After successful interviews, there was a background check. Overall the process was well governed. Even thou there were periods of waiting for the decisions and next steps, the recruiter was always in touch with me. I got updates all the way down to the hiring so I felt well informed.

      Interview questions [5]

      Question 1

      Where do you see yourself in future?
      1 Answer

      Question 2

      Are you familiar with ITIL framework?
      1 Answer

      Question 3

      Have you ever managed the major incident management?
      1 Answer

      Question 4

      Describe situation you're most proud of.
      1 Answer

      Question 5

      Example of the failed situation and what you've learned from it.
      1 Answer