I applied for the job on July 17th after taking a typing assessment and an internet connection test. I was emailed quickly to take an online test with questions about the job that can be looked up on Google, if needed. A 70% or higher is needed to continue with the hiring process.
I was given a call from their recruiting office on July 28th. I missed the call, and have called their office back in regards to the position.
I will add more as the interview process continues.
I applied through a staffing agency. The process took 2 months. I interviewed at OneSupport (Chihuahua, Chihuahua) in Apr 2026
Interview
es un proceso normal bastante facil, primero marcan para ver si tienes las nesecidades tecnicas, y en otra te preguntan cosas tecnicas bastante faciles, despues si te aceptan entras en capacitaciones, es necesario saber ingles
Nice recruiters, easy interview process, but no hire date could be weeks or months who knows. There needs to be a hire date specified how am I supposed to know if I should move onto another position
Must meet computer dimensions. They are looking for people that are willing to bend to different contracts and can be flexible to the different contracts. You may be moved to different contracts if one is closed or help is needed.
Customer Service Representative applicants have rated the interview process at OneSupport with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
Common stages of the interview process at OneSupport as a Customer Service Representative according to 27 Glassdoor interviews include:
Phone interview: 33%
Drug test: 14%
One on one interview: 14%
Skills test: 12%
Presentation: 12%
Background check: 12%
IQ intelligence test: 2%
Personality test: 2%
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