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      OneSupport

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      Tech Support Representative Interview

      May 3, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at OneSupport in Feb 2016

      Interview

      I was interviewed through skype in a proffesional and prompt manner. The interviewer was completely open and informative about the job duties. Any questions I had were answered. Very positive experience.

      Interview questions [1]

      Question 1

      How have you dealt with irate customers before?
      Answer question

      Other Tech Support Representative Interview Reviews for OneSupport

      Tech Support Representative Interview

      Aug 21, 2018
      Anonymous Interview Candidate
      Fortaleza, Ceará
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at OneSupport (Fortaleza, Ceará) in Aug 2018

      Interview

      She asked me 15+ questions and grilled me down and was very intimidating. It was a video interview. If she got an answer she didn't like you could clearly see it in her face.

      Interview questions [6]

      Question 1

      How could I benefit this company
      Answer question

      Question 2

      Why should we hire you
      Answer question

      Question 3

      what do you need to improve on
      Answer question

      Question 4

      what is your worst attribute
      Answer question

      Question 5

      Give examples of times you had a bad experience
      Answer question

      Question 6

      What is my past experience in tech supprt cust serv
      Answer question
      1

      Tech Support Representative Interview

      Aug 10, 2018
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at OneSupport in Jun 2018

      Interview

      Recieved a call once i completed the online assesment and had a short and simple phone interview. Was asked about availability for training and shift schedule. Recruiter was very very nice!

      Interview questions [1]

      Question 1

      Asked about my weakest trait
      Answer question

      Tech Support Representative Interview

      Aug 23, 2016
      Anonymous employee
      Maryville, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at OneSupport (Maryville, MO) in Aug 2016

      Interview

      Applied and then received an e-mail 2 days later. Got an interview scheduled three days after that. Just simple questions in the process like when can you work, why telenetwork, how do you deal with irate customers. Ect...

      Interview questions [1]

      Question 1

      How did you calm down an irate customer.
      Answer question

      OneSupport interviews FAQs

      • Tech Support Representative applicants have rated the interview process at OneSupport with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Tech Support Representative roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
      • Common stages of the interview process at OneSupport as a Tech Support Representative according to 6 Glassdoor interviews include:

        Phone interview:  24%

        Background check:  18%

        One on one interview:  18%

        Skills test:  12%

        Drug test:  12%

        Presentation:  12%

        IQ intelligence test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(89) ;
        2. Technical Support Representative(86) ;
        3. Tech Support Representative(32) ;
        4. Technical Support(29) ;
        5. Customer Service Representative (CSR)(21) ;
        6. Tech Support(19) ;
        7. TSR L1(18) ;
        8. Tier One Tech Support(11) ;
        9. TSR(8) ;
        10. Team Leader(8) ;
        11. Technical Support Specialist(8) ;
        12. Technician(8) ;
        13. Customer Service(7) ;
        14. Customer Care Representative(6) ;
        15. Customer Support Representative(6) .


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    • Jobs at OneSupport

      10 jobs in United States
      Remote Client Support Representative
      Mississippi
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      Alabama
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      Idaho
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      South Carolina
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      Arkansas
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      View all Tech Support Representative Jobs