I applied online. The process took 1 week. I interviewed at OneSupport in Jun 2021
Interview
They are pretty particular about computer specs. The recruiters were kind & seemed helpful. Overall, be sure your computer is in tiptop condition before doing the second interview, and prepare for slightly confusing questions.
Interview questions [1]
Question 1
Q: If you did fail at this job, what would be the reason for that?
It was very easy. Talked with a recruiter then we set up a video interview. Was offered a job on the spot after a video interview. They require you bring your own equipment and the training was easy for the contract I am in
Interview questions [1]
Question 1
Can you tell me what the difference between DSL, Cable, and Fiber internet?
I applied online. The process took 2 days. I interviewed at OneSupport in Dec 2018
Interview
I applied for customer service representative positions and received a call from a recruiter the next business day. After speaking with her for about 30 minutes about my schedule preferences, the number of hours I'd like to work and my background she scheduled me for a second interview the next day. I was made an offer that day
Interview questions [1]
Question 1
What are my hobbies, describe a time I had to overcome change, describe previous experience
Customer Service Agent applicants have rated the interview process at OneSupport with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
Common stages of the interview process at OneSupport as a Customer Service Agent according to 3 Glassdoor interviews include:
Phone interview: 38%
One on one interview: 25%
Drug test: 13%
Group panel interview: 13%
Presentation: 13%
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