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OneSupport interviews FAQs
TSR L1 applicants have rated the interview process at OneSupport with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for TSR L1 roles take an average of 6 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
Common stages of the interview process at OneSupport as a TSR L1 according to 6 Glassdoor interviews include:
Phone interview: 29%
Skills test: 24%
One on one interview: 24%
Background check: 12%
Drug test: 6%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
The process took 3 days. I interviewed at OneSupport in Feb 2008
Interview
Applied on a Friday night and got a call the next Monday. I was asked a few questions over the phone and told to show up the next day for a 1:1 interview. Interviewer asked a couple of questions and gave me a test that identified my computer skills. Offered the job on the spot
I applied online. The process took 3 weeks. I interviewed at OneSupport in Jul 2016
Interview
This places recruitment department have gone to hell in a hand basket. The hiring process used to take a week. This time, it's taken close to a month. I've been given the same runaround that technicians are trained to give end-users for ISP's. It's been a waste of time. The whole process went something like this: Fill Out Application > Called and spoke to a recruiter > Recruiter never got back to me > Had to notify upper level management > Received an assessment and a notification regarding eligibility for rehire > Passed Assessment > Received call on the last day of the week > Notified of an additional week for eligibility clearance.
I'm not sure what communication line was severed between HR and Recruitment but apparently there's a failure to communicate amongst each other. I'm actually beginning to wonder if it's all a joke now.
Interview questions [1]
Question 1
Why'd you leave teleNetwork and what sparked your interest in returning? Which shift would you prefer?
I applied online. The process took 2 days. I interviewed at OneSupport (None) in Apr 2016
Interview
You will receive a call one day and they will ask you some questions. If this initial phone interview goes well you will receive a video interview and eventually get hired.
I applied online. The process took 5 days. I interviewed at OneSupport (Austin, TX) in Oct 2015
Interview
Web cam interview via skype, the guy I interviewed with was nice and made me feel comfortable. The basic interview questions for a customer service/tech support position. It was my first web cam interview, but I actually enjoyed it and felt positive afterwards.