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      OneSupport

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      Tech Support - Trainee Interview

      Aug 13, 2023
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at OneSupport (Raleigh, NC) in Aug 2023

      Interview

      Just make sure to answer the phone, the interview was remote/online and was in a google meet if I remember correctly. Was mostly concerned about my technical requirements as there believe in giving most people an opportunity since they prepare you for the job with 2 weeks paid training.

      Interview questions [1]

      Question 1

      What will be your availability?
      Answer question

      OneSupport interviews FAQs

      • Tech Support - Trainee applicants have rated the interview process at OneSupport with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at OneSupport as a Tech Support - Trainee according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Background check:  25%

        Skills test:  25%

        Personality test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(89) ;
        2. Technical Support Representative(86) ;
        3. Tech Support Representative(32) ;
        4. Technical Support(29) ;
        5. Customer Service Representative (CSR)(21) ;
        6. Tech Support(19) ;
        7. TSR L1(18) ;
        8. Tier One Tech Support(11) ;
        9. TSR(8) ;
        10. Team Leader(8) ;
        11. Technical Support Specialist(8) ;
        12. Technician(8) ;
        13. Customer Service(7) ;
        14. Customer Care Representative(6) ;
        15. Customer Support Representative(6) .


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      Jobs at OneSupport

      18 jobs in United States
      Work From Home: Technical Support + Customer Service
      North Carolina
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Work From Home: Technical Support + Customer Service
      Florida
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      Virginia
      ·
      $13 - $13 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      Alabama
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      Remote Client Support Representative
      South Carolina
      ·
      $12 - $12 /hr
      (Employer provided)
      View job
      View all Tech Support - Trainee Jobs