I applied online. The process took 4 days. I interviewed at OneSupport (Austin, TX) in Feb 2024
Interview
Was offered the job on 2/29. Hiring manager said it was best I didn’t need to put in a 2 weeks anywhere because I’d be called at any time and would need to move forward quickly. By 4/16 I never got a training date and asked to speak with a live person. This angered the recruiting manager, whom then declined to move forward with me at all. Oh well.
Interview questions [1]
Question 1
Describe to an alien how to make a peanut butter and jelly sandwich
Unprofessional and waste of time, sketchy process the entire interview, read some of the other reviews. The pay offered was below minimum wage. Based out of San marcos texas but claim they have remote positions across the US.
I applied online. The process took 3 days. I interviewed at OneSupport in Sep 2025
Interview
Was very simple I'm not a big fan of video interviews but the recruiters / interviewer(s) were very friendly and upfront. the process was as easy as showing the specs of my pc and it felt like a friendly conversation.
I applied online. The process took 8 months. I interviewed at OneSupport (Dallas, TX) in Mar 2025
Interview
La entrevista fue muy buena y fácil, el problema es que de eso fue hace 8 meses y cada semana me mandan un correo diciéndome que aún sigo en s lisa de candidatos esperando a que se liberen más puestos.
Tech Support applicants have rated the interview process at OneSupport with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support roles take an average of 8 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
Common stages of the interview process at OneSupport as a Tech Support according to 11 Glassdoor interviews include:
Phone interview: 24%
Skills test: 21%
Background check: 17%
One on one interview: 17%
Drug test: 7%
Presentation: 7%
Other: 3%
Personality test: 3%
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