Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ontraport

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ontraport reviews | Ontraport jobs | Ontraport salaries | Ontraport benefits
      Ontraport interviewsOntraport Customer Support Hero interviewsOntraport interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Hero Interview

      May 17, 2016
      Anonymous employee
      Santa Barbara, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Ontraport (Santa Barbara, CA) in Aug 2014

      Interview

      First you fill out a brief form and submit a resume/cover letter. You're then instructed to take a typing test and download Jing to take a screenshot. You then get a call from a friendly HR rep who decides if you would be a good fit. Next comes CS management or the CS director then finally the COO. If all approve, you get an offer letter and can ask the HR rep any questions!

      Interview questions [2]

      Question 1

      What's the most recent book you have read?
      Answer question

      Question 2

      Can you explain an example of excellent customer support?
      Answer question
      1

      Ontraport interviews FAQs

      • Customer Support Hero applicants have rated the interview process at Ontraport with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Hero roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ontraport overall takes an average of 14 days.
      • Common stages of the interview process at Ontraport as a Customer Support Hero according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        One on one interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Engineer(3) ;
        2. Intern(3) ;
        3. Customer Support(2) ;
        4. Customer Support Representative(2) ;
        5. Level II Technical Support Representative(2) ;
        6. Marketing(2) ;
        7. Marketing Intern(2) ;
        8. Support Hero(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.