Had one interview over the phone with a recruiter. Her once concern was that I was currently making more than they were willing to pay as a starting wage. Once I mentioned that I was okay with that, the recruiter told me that I would be brought in for another interview after our call. Shortly after that I was contacted to meet with the Director of Customer Support. This interview was pretty easy going and comfortable. Then had a final interview with the COO. The whole interview process was pretty laid back and straight forward.