Customer Success Manager applicants have rated the interview process at OpenText with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 51.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at OpenText overall takes an average of 24 days.
Common stages of the interview process at OpenText as a Customer Success Manager according to 3 Glassdoor interviews include:
Skills test: 22%
Phone interview: 22%
One on one interview: 22%
Personality test: 11%
Group panel interview: 11%
Background check: 11%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at OpenText (Toronto, ON)
Interview
Recruiter - 20 -30 min. Asked about my background
Team member - 1 hours asking objective based questions.
Panel interview with a group of CSM leaders.
Hiring Manager interview one on one.
Interview questions [1]
Question 1
Tell me what you would include in the Success Playbook.
I applied online. The process took 3 weeks. I interviewed at OpenText (Denver, CO) in Sep 2021
Interview
3 virtual interviews total. One with a recruiter, another with my direct manager, and another with my manager and VP. Asked good questions, mostly seemed interested in finding out about who you are, seem to want to hire "good people".
Interview questions [1]
Question 1
1.) Name a time you overcame adversity in your life?
I applied online. I interviewed at OpenText (Denver, CO) in Dec 2020
Interview
Initial phone screening yielded a great conversation, although started off with salary expectations. They admitted it was higher than their budget, but we continued with the full interview. She said she would get back to me and although responded once after a follow-up, went dark after that.
EVERYTHING is based on customer and employee relationships. If this is how they operate, I'm fortunate to have not moved forward in the interview process.
Interview questions [1]
Question 1
What is your greatest strength and your greatest weakness?