Optima Shipping Customer Service Representative (Administrative) interview questions

I applied for the job through the internet for Stackry in Nashua (whose parent company is Optima) and got an invite for a telephone interview with one of the staffers. It went really well and she told me they would be setting me up for a face to face interview with the manager. I told them when I was free the next week and she said i would be hearing from them to set up the interview. I was over the moon, sent them a thank you letter that I could not wait for the next phase, and to contact me as soon as they could for a face to face interview since I thought it would happen. A few days later, I got an automated response from Indeed saying my application had not been chosen. I think it was totally unprofessional to say they would be contacting me for a face to face interview and then send a message telling me this. If this is how Stackry and Optima treat a potential employee, I shudder to think how they treat one of their employees.