Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Optum overall takes an average of 25 days.
Common stages of the interview process at Optum as a Customer Service according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 weeks. I interviewed at Optum (Atlanta, GA) in Feb 2023
Interview
Very vague interview questions. Recruiter was in a hurry so I feel like I didn't get to properly answer questions. There was also no personality in the interview process as though it were a line of people that were waiting.
Interview questions [1]
Question 1
How did you hear about this company? How do you define adversity? Name a challenge you had to overcome