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      Optum

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      Operations Manager Interview

      Feb 1, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Optum

      Interview

      Phone Screen with behavioral type questions. Straight forward things (i.e. Strengths / Areas of Improvement, Handling Conflict, Developing Team Members) The second round was 2 separate interviews - Peers (2 people), Manager with several situational questions on team building.

      Interview questions [1]

      Question 1

      Describe a time when things did not go the way you expected, how did you handle the situation?
      1 Answer
      1

      Other Operations Manager Interview Reviews for Optum

      Operations Manager Interview

      Nov 18, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Optum (New York, NY) in Nov 2020

      Interview

      I applied via LinkedIn and received an automated interview invitation back in 2018. I set up a time and had my phone interview the following week. The interview went very well and I was told that the director would reach out to me by the following Friday. I sent a thank you email and follow up, but never heard anything back. In 2020, I received an email from their automated system asking that I apply to the same position but at a different location. I'm assuming they kept me in their system after my first interview/application. I applied and 2 weeks later received an email that the position was canceled. 2 weeks later I received 2 alerts - one asking that I apply to the same position at the same location and another asking me to apply for the position above it. I applied to both. I received a rejection email for the higher up position and an automated interview invite for the other. I had a second interview with the same person as two years prior who explained that I was never called back in 2018 because they decided to pull someone from clinical staff who could work double duty - servicing patients and working in Operations. She never explained why I didn't get a rejection email in the very least. Anyway...the interview went well and I was told there would be a follow-up from the director that Friday. What I received instead? An email letting me know the position was canceled entirely AGAIN. 2 weeks after that, I get ANOTHER electronic invite for the same position at the same location from a different recruiter. I have yet to have that interview. I'm not sure I will. This company is really disorganized and while the interviewers were nice, I'd rather not waste my time applying, prepping, and interviewing for a company that doesn't know what they are doing. My advice to DaVita. 1) Don't put out job postings for positions just to cancel them 2 weeks later. Especially without an explanation. 2) Follow through as promised. 3) Remove automated system unless used right

      Interview questions [1]

      Question 1

      Tell me about a time you had to execute a policy that made employees unhappy.
      Answer question
      2

      Jobs at Optum

      1K jobs in United States
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      Pharmacist Supervisor (Call Center Operations) - San Juan, Puerto Rico
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      Optum interviews FAQs

      • Operations Manager applicants have rated the interview process at Optum with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Operations Manager roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Optum overall takes an average of 25 days.
      • Common stages of the interview process at Optum as a Operations Manager according to 2 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(1143) ;
        2. Senior Software Engineer(722) ;
        3. Customer Service Representative(341) ;
        4. Associate Software Engineer(339) ;
        5. Nurse Practitioner(188) ;
        6. Director(184) ;
        7. Business Analyst(182) ;
        8. Registered Nurse(143) ;
        9. Manager(140) ;
        10. Data Engineer(131) ;
        11. Associate Director(129) ;
        12. Medical Coder(129) ;
        13. Customer Service Representative (CSR)(123) ;
        14. Project Manager(119) ;
        15. Data Scientist(115) .


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