10y
Hi! Thanks for the feedback. I'm almost definitely someone you talked to, so it's very helpful to hear this. I'm surprised you didn't hear back - we do our best to respond to everyone even though it may take us a bit. However, it's pretty clear that we didn't communicate with you effectively. We have a code review system, 4-6 week sprints, and a 6-12 month and beyond roadmap that's well documented. Our tech stack is pretty standard and we're using algorithms developed from research papers. Somehow we didn't communicate any of this, and we'll definitely work on this in the future. We're very comfortable talking about our business practices, so please reach out if you have any more questions!