On an employee referral, I applied via a contract recruiter and interviewed virtually and in person at OHSU Knight Cancer Institute.
As someone with a decade of experience in talent acquisition and almost as many more in HR/DEIB/people leadership roles where I’ve developed, managed and improved programs and processes, I am not being the least bit hyperbolic when I say that this was the single worst hiring process I have ever been witness to.
12 interviews.
More than 8 hours’ worth of meetings with 32 different team members. (Do the math on what that means internally…per candidate!)
As things progressed, no notes or feedback were shared between interviewers and there wasn’t even a different focus to the questions from one group to the next — essentially making all twelve of those conversations FIRST INTERVIEWS rather than progressive rounds of assessment that strategically complemented one another, created a fuller picture, did a deeper dive on qualifications, explored various aspects of role fit or any other criteria.
To top it all off…
- No one ever laid out the process at the beginning nor at any point along the way. (This went 9 weeks from first interview to last and another 10 weeks before a decision.)
- I asked three times of different process owners and didn’t receive an answer about the salary range until a full week and a half after completing the entire multiple-months-long process.
- THEN, despite being what I assumed was fast-tracked (7 “finalist round” interviews in one week), I was put on hold while they finished interviewing two other candidates — being told this would take another 3-4 weeks.
- When I still hadn’t heard anything more than 6 weeks later, I followed up, only to be ignored for two full weeks before being emailed a two-sentence rejection notice by the contract recruiter who I hadn’t spoken with in months.
I was told someone would reach out with more details and feedback, but in light of everything (and the fact that this was days ago now), I’m not counting on it.
I had such a high opinion of the Knight going in, and truly great experiences interacting with many of their people, but this really destroyed my faith or trust in their leadership, as well as their culture. I sincerely hope that this kind of feedback (and/or the person they eventually hire into the role) prompts some deep change, because it is clearly needed.