Customer Success Manager applicants have rated the interview process at OutSystems with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 81.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 72 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at OutSystems overall takes an average of 31 days.
Common stages of the interview process at OutSystems as a Customer Success Manager according to 5 Glassdoor interviews include:
One on one interview: 23%
Background check: 18%
Group panel interview: 18%
Phone interview: 14%
Presentation: 14%
Skills test: 5%
Other: 5%
Drug test: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at OutSystems
Interview
Multiple 30-minute interviews by phone with a variety of stakeholders: hiring manager, peers, related departments. Typical behavior based and situational. Appeared to prefer Big 4 and large IT experience. Scheduled quickly.
Interview questions [1]
Question 1
How would you handle being blind-sided by a customer in a QBR?
Initial screening followed by interview with hiring manager. Initial screening was done by an internal recruiter. They asked about your past experience and described the job scope. You have the opportunity to ask questions about the role.
I applied through an employee referral. The process took 4 weeks. I interviewed at OutSystems (Tokyo) in May 2022
Interview
1. Talk with CS Lead(Yuki Nakanishi) arrange by Taiji Hagino.
2. Apply
4. interview with Talent Acquisition Leader
3. interview and presentation with Japan CS Team
4. Interview with CS Director and Head of Japan Officer
Long and tedious. Multiple rounds and a very odd presentation role play round were 3-4 guys play good cop and bad cop with you and then share feedback :). Some of the panelist had already made up their minds, it was very clear. Very arrogant in the feedback, the hiring manager was not able to control them or maybe did not want to.
Interview questions [1]
Question 1
Regular questions , the presentation round is the key, so act well.