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      Retention Client Success Manager Interview

      Oct 19, 2016
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at OutboundEngine (Austin, TX) in Oct 2016

      Interview

      The interview was comprised of the standard tell me about your experience and tell me about a time when STAR interview question format. The interviewers were extremely engaged in learning about my specific experience within the Retention segment and asked questions that required me to provide both anecdotal experience examples but also to provide specific tactical responses to their questions. I felt like I had a great opportunity to sell the team on my skills.

      Interview questions [1]

      Question 1

      What methodologies have you used in the past to reduce churn?
      Answer question

      OutboundEngine interviews FAQs

      • Retention Client Success Manager applicants have rated the interview process at OutboundEngine with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Retention Client Success Manager roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at OutboundEngine overall takes an average of 9 days.
      • Common stages of the interview process at OutboundEngine as a Retention Client Success Manager according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

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