I applied online. The process took 1+ week. I interviewed at PBS (Cairo, Cairo Governorate) in Feb 2023
Interview
a very straight-forward process, you do a phone interview, and then if you pass that interview you get to go to an on-site interview, the questions are not complicated, and are asked just for the purpose of seeing your language fluency.
Interview questions [1]
Question 1
Introduce yourself. What do you know about the Company?
I applied online. I interviewed at PBS (Cairo, Cairo Governorate) in Jan 2023
Interview
very bad company and very bad people, people there are really not professional and the company needs to shut down cause it's doing illegal work. so frustrating for other and annoying for everyone
Call Center Agent applicants have rated the interview process at PBS with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Agent roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at PBS overall takes an average of 26 days.
Common stages of the interview process at PBS as a Call Center Agent according to 2 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Background check: 13%
Personality test: 13%
Presentation: 13%
Skills test: 13%
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