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      PDS Health

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      Related searches: PDS Health reviews | PDS Health jobs | PDS Health salaries | PDS Health benefits
      PDS Health interviewsPDS Health Customer Service Representative interviewsPDS Health interview
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      Customer Service Representative Interview

      Aug 10, 2019
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at PDS Health

      Interview

      I had two phone interviews than a very rigorous and long face to face interview . They asked every interview question that existed. Then I started training . Training is when things got bad and the lies about the training process started. It didn’t matter what you scored on the test if they didn’t like you as a person you were gone . If you didn’t get the system which is really hard then you were gone. They were very cut throat and rude through the whole process. I would not suggest this job to anyone . Overall it was a stressful experience.

      Interview questions [1]

      Question 1

      What is your definition on integrity ?
      1 Answer

      Other Customer Service Representative Interview Reviews for PDS Health

      Customer Service Representative Interview

      Oct 30, 2020
      Anonymous Interview Candidate
      Irving, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at PDS Health (Irving, TX) in Oct 2020

      Interview

      The interview process was pretty easy , I’ve gotten two interviews & they had me do a test as well. I’m not sure how long the interview process takes though .

      Interview questions [1]

      Question 1

      What are some things you could work on ?
      1 Answer

      Customer Service Representative Interview

      Aug 17, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at PDS Health

      Interview

      I seriously have had it up to here with the questions I'm being asked at these interviews. The initial phone interview with the recruiter was fine, no issues there, but then I was asked the same exact questions at the in-person interview, along with other questions such as "what animal would you like to be?" As soon as they began asking me those simpleton questions, I got a sinking feeling. I'm a professional and an adult, and professional adults don't like being asked questions that sound tailored for preschool children, not only that, but these questions are not going to help you find the best candidate for the job. I am not a fake or dishonest person and they obviously wanted me to lie or make something up. Too bad. I've got other interviews for 17.00 and 18.00 an hour which are closer by to me. I'll never apply with Pacific Dental again. I really had high hopes for them since the recruiter seemed nice and the building looked good. But again, you can't go on appearances alone, just as canned questions and answers won't give you the best candidate either.

      Interview questions [1]

      Question 1

      What animal I could be. I seriously thought this was a joke at first. There were other questions I was asked, but this was one that perturbed me the most.
      1 Answer
      1

      PDS Health interviews FAQs

      • Customer Service Representative applicants have rated the interview process at PDS Health with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at PDS Health overall takes an average of 19 days.
      • Common stages of the interview process at PDS Health as a Customer Service Representative according to 4 Glassdoor interviews include:

        Group panel interview:  18%

        Phone interview:  18%

        Drug test:  18%

        Background check:  9%

        IQ intelligence test:  9%

        Other:  9%

        Presentation:  9%

        Skills test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Operations Manager(243) ;
        2. Dental Assistant(188) ;
        3. Benefits Coordinator(121) ;
        4. Associate Dentist(94) ;
        5. Registered Dental Hygienist(53) ;
        6. General Dentist(52) ;
        7. Dental Hygienist(50) ;
        8. Registered Dental Assistant(48) ;
        9. Dentist(44) ;
        10. Healthcare Coordinator(41) ;
        11. Lead Dental Assistant(34) ;
        12. Rda(28) ;
        13. Manager(24) ;
        14. Specialty Benefits Coordinator(23) ;
        15. Regional Manager(22) .


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      Jobs at PDS Health

      14 jobs in United States
      Customer Advocate 1, Contact Center Support
      Irving, TX
      ·
      $19 - $24 /hr
      (Employer provided)
      View job
      Customer Advocate 1, Contact Center Support
      Henderson, NV
      ·
      $19 - $24 /hr
      (Employer provided)
      View job
      Coordinator, Support Centers
      Irvine, CA
      ·
      $19 - $25 /hr
      (Employer provided)
      View job
      Technician II, Traveling
      Irving, TX
      ·
      $30 - $41 /hr
      (Employer provided)
      View job
      Regional Marketing Assistant
      Long Beach, CA
      ·
      $26 - $36 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs