Applied online, this was followed by a telephone pre-screen with the recruiter, a telephone interview with the hiring manager, an in-person interview with the hiring manager, another interview with a panel of 4, followed by yet another panel of 2. The entire process was a bit uphill but I was very much interested on the position and felt highly qualified. Getting things started took quite a lot of effort as the recruiter called an inconvenient time and only left a telephone number to call back (no email to set up an appointment). The telephone line was never answered and did not have a voice mail box. In spite of this, I persisted and moved forward in the process. After two phone interviews and three in-person meetings with different people (including first a panel of 4 and then a panel of 2), no offer was made. While I can most certainly accept the decision, all I received was an automated message from their applicant tracking system. Given the amount of time and effort put by both the employer and the job seeker, a "live" telephone call would have been appropriate and very much deserved. A candidate that went so far into their recruitment process should at least walk away with valuable feedback as opposed to frustrated and empty-handed. We are HR and know better. We deserve better. We (as a profession) must do better!