Customer Advocate applicants have rated the interview process at PFL with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advocate roles take an average of 18 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at PFL overall takes an average of 17 days.
Common stages of the interview process at PFL as a Customer Advocate according to 4 Glassdoor interviews include:
Presentation: 18%
Group panel interview: 18%
Phone interview: 18%
IQ intelligence test: 14%
One on one interview: 14%
Personality test: 9%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at PFL (Livingston, MT) in Aug 2016
Interview
Extensive process. Expect the usual phone interview and background check. The tricky part is the final. It is an all day affair with three hour-long team interviews, an IQ test, a computer literacy test, a typing test and a math test. They do buy you lunch, though, so that's nice.
Interview questions [1]
Question 1
Tell me about a project that you owned and describe the process of owning it from idea generation to closeout.
I applied online. The process took 4 weeks. I interviewed at PFL
Interview
First interview was your standard intro - tour of the office and manufacturing plant, followed by your average HR interview (why did you apply, strengths/weaknesses, chance for me to answer questions etc). Second round was a job history interview over the phone. This one took a bit over an hour and covered literally my entire job histoeybsince high school.
Final interview was a full day affair, and included three 1-hour team interviews and several assessments (math, basic computer knowledge, problem solving, typing).
Interview questions [1]
Question 1
Why was a looking for a new job position and what about PFL did I feel fit what was missing in my current position?
I applied online. The process took 3 weeks. I interviewed at PFL (Livingston, MT) in Apr 2015
Interview
The interview was an entire day. I first met with HR. A series of skill and IQ tests, then interviewed by two people. Then a break and ride along with current (unhappy) employee. Then interviewed by three people. Then interview by CEO and one other senior person. It was long, intense, and weird.