I applied online. The process took 4 weeks. I interviewed at PNC Financial Services Group (Pittsburgh, PA) in Aug 2011
Interview
It comes in three's, first you have a phone interview with a HR recruiter, and they go over the general details of the account. If they move you on, then a personal interview with a manager, where they go over senarios and the overall job function. The final interview is typically an offer.
Interview questions [1]
Question 1
Nothing difficult. Typically, a senario/role play is done for one of the sales positions.