Customer Service Representative applicants have rated the interview process at POLARIS Laboratories with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at POLARIS Laboratories overall takes an average of 6 days.
Common stages of the interview process at POLARIS Laboratories as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 22%
Drug test: 22%
Skills test: 22%
One on one interview: 22%
Background check: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at POLARIS Laboratories (Indianapolis, IN) in Jan 2017
Interview
It was an in and out sort of interview. It was a simple interview that conducted of feeling like I was a on trail but over all a good experience. I was given a tour of the building as well.
I applied through other source. I interviewed at POLARIS Laboratories (Indianapolis, IN)
Interview
Personal One on One with questions about my personality, background, previous employment, and goals. I applied through internal job posting to be promoted from sample processing to customer service. The management was very supportive and encouraging with my goals to move up in the organization and assisted in finding ways where I could.
Interview questions [1]
Question 1
How do you handle an angry/rude customer interaction?
I applied through an employee referral. The process took 1+ week. I interviewed at POLARIS Laboratories (Indianapolis, IN) in Feb 2013
Interview
Initially a phone interview was conducted and I discussed my qualifications and interest for the position with the HR representative. Upon the completion of the interview, I was advised to wait for a response if I would be contacted for the interview with the management of Customer Service and it took a few days before I had a response and about a week before the interview itself was conducted.
Interview questions [1]
Question 1
How much exposure have you had to a computer-based work ticket system?