I interviewed at Pacific Sunwear (Anaheim Hills, CA)
Interview
Wait was short. Easy interview and with friendly people. Questions were based on passed experience. Sequence of questions was appropriate. Ended on a good note. Everything was well explained. Had a chance to ask questions at the end.
Interview questions [1]
Question 1
What would you do in scenario x if a customer called with a complaint.
Customer Service Representative applicants have rated the interview process at Pacific Sunwear with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Pacific Sunwear overall takes an average of 12 days.
Common stages of the interview process at Pacific Sunwear as a Customer Service Representative according to 2 Glassdoor interviews include:
Personality test: 25%
Presentation: 25%
Background check: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -