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    • Medicare Customer Service Representative Interview

      Feb 7, 2020
      Anonymous employee
      Boise, ID
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PacificSource (Boise, ID) in Jan 2019

      Interview

      Interview process was impressively smooth and prompt. HR recruiting staff Jason was great at facilitating my interview and answering my questions about items that were not included in the job posting. Within 1 week of my application I believe my interview was scheduled. My interview panel consisted of two Boise Team Leads, as well as an HR representative who mainly observed the interview.

      Interview questions [1]

      Question 1

      Tell me about an experience where you had to adjust to change? Please use the STAR method to answer (Situation, Task, Action, Result).
      1 Answer
      1

      PacificSource interviews FAQs

      • Medicare Customer Service Representative applicants have rated the interview process at PacificSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Medicare Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at PacificSource overall takes an average of 34 days.
      • Common stages of the interview process at PacificSource as a Medicare Customer Service Representative according to 1 Glassdoor interviews include:

        Phone interview:  33%

        Drug test:  33%

        Group panel interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Team Lead(10) ;
        2. Analyst(9) ;
        3. Customer Service Representative(9) ;
        4. Claims Analyst II(6) ;
        5. Manager(6) ;
        6. Project Manager(6) ;
        7. Software Developer(6) ;
        8. Anonymous
      (4) ;
    • Member Support Specialist(4) ;
    • Customer Service Representative (CSR)(3) ;
    • Group Processing Specialist(3) ;
    • IT Manager(3) ;
    • Individual Contributor(3) ;
    • Leadership(3) ;
    • Medicare Customer Service Representative(3) .
    • Jobs at PacificSource

      58 jobs in United States
      Customer Service Team Leader
      Bend, OR
      ·
      $51K - $81K /yr
      (Employer provided)
      View job
      Customer Service Team Leader
      Springfield, OR
      ·
      $51K - $81K /yr
      (Employer provided)
      View job
      Customer Service Team Leader
      Boise, ID
      ·
      $51K - $81K /yr
      (Employer provided)
      View job
      Manager, Provider Credentialing and Operations
      Portland, OR
      ·
      $90K - $158K /yr
      (Employer provided)
      View job
      Manager, Provider Credentialing and Operations
      Bend, OR
      ·
      $90K - $158K /yr
      (Employer provided)
      View job
      View all Medicare Customer Service Representative Jobs