I applied through an employee referral. I interviewed at PagerDuty in Jan 2026
Interview
The interview process was thorough - perhaps too thorough. Two HR screens, manager interview, three interviews at my level, senior panel, and then a final round with a skip level. By the time I reached the senior panel everyone felt disengaged. They shared very little availability which dragged the process out.
Zoom call. They were really nice and actually got back to me. More than I can say for a lot of companies days (although they were pretty slow). All in all, I was happy with the way I was treated.
I applied online. The process took 2+ months. I interviewed at PagerDuty (Atlanta, GA) in Oct 2021
Interview
I was contacted within a few hours after application. A few days later I had a pleasant discussion with a HR representative. And then the long wait began.
The HR lady left the company to pursue another career, and the person now handling my process was nice, but hiding a big secret for weeks and weeks.
The problem was, there was no office in Lisbon, nor a site manager (this non-existing manager was referred to as 'the guy') so there was nothing in the foreseeable future to discuss. I then decided to lodge for the open position of site manager (naturally I am qualified), but was totally ignored by my contact; my emails remained deaf.
So I wrote him an alarm bell I was considering to publish this amateuristic behavior and his lack of empathy on this site. Instantly I received an apology and was asked about my ideas about the hiring process of an employee. After sending my recommendations - here I was his tutor - he sent me a rejection note in which he personnally changed the requirements of both positions. I find this appalling.
If this is company culture, I am not sure PagerDuty will overcome last year's financial debacle.
Interview questions [1]
Question 1
I answered questions about my career. No question asked about PagerDuty itself.
Thanks for taking the time to provide your feedback to us. We’re sorry to hear that your candidate experience was less than ideal. We have made adjustments recently to make the experience better for all candidates.
PagerDuty announced our commitment to a new hub in Lisbon in late 2021 and we have been working behind the scenes to set us up for success and for hiring at scale. We are working to open an office in central Lisbon in the Spring to offer a place for employees to come together for collaboration, socialization and productivity.
We are very excited about continuing to accelerate our growth and product development with this expansion into Lisbon, a place known for its entrepreneurial culture and thriving tech ecosystem.
We’re very sorry that you felt there was a misunderstanding between you and your recruiters. We aim to be as transparent as possible in the process, and sometimes requirements do change. We wish the best in your search.
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