Palantir Technologies Product Support Engineer interview questions

The phone interview process was just for the recruiter to get to know you a little better and also ask a basic questions regarding troubleshooting and searching through an array. The recruiter was very nice and helpful with regards to giving me tips on how I should prepare for my technical interview.

I have so far had two telephone interviews and I am about to have an interview over Skype. After submitting my CV online, I was invited to have an initial telephone conversation after about a week. This was with one of the HR people and was very quick and informal. No technical questions and not really many interview-type questions. It was mainly for them to understand who I was and what I was looking for. It was also a chance to ask questions. After another week or so I was invited to a second telephone interview. This was slightly more in depth and I spoke to a Product Support Engineer who was working in London but on a secondment from the U.S. He asked me what I knew about Palantir and the role I was applying for and why I want to do the role. He also asked some very light technical questions about how I would diagnose a problem he recently had with a user (who couldn't import a file into the program) and a more tricky question detailed below. After another week or so I was invited to a Skype interview with someone from the U.S. I have yet to do this but will update after the event.