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      Papa John's

      Engaged Employer

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      Related searches: Papa John's reviews | Papa John's jobs | Papa John's salaries | Papa John's benefits
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      Customer Service Representative Interview

      Oct 14, 2018
      Anonymous employee
      Norbury, London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Papa John's (Norbury, London, England) in May 2016

      Interview

      Hired me straight away. Came to the shop, sat me down talked about the role, what the pay was and who I would be potentially working with. They warned me how busy it can get and that they would need someone with good communication skills and is to work under a high-pressure environments with orders coming in face to face, on the phone and with just eat or hungry house

      Interview questions [1]

      Question 1

      What are your strengths
      1 Answer

      Other Customer Service Representative Interview Reviews for Papa John's

      Customer Service Representative Interview

      Apr 23, 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Papa John's

      Interview

      You will receive a call after your application has been reviewed and they will set up an interview. You'll be asked simple questions such as your availability, your past work history, how you would handle certain situations, ect.

      Interview questions [1]

      Question 1

      What my availability was like and how many hours I was looking to get.
      Answer question

      Customer Service Representative Interview

      Oct 5, 2025
      Anonymous employee
      Pontypridd, Wales
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Papa John's (Pontypridd, Wales) in Oct 2021

      Interview

      Very quick, informal and relaxed. Involved going over the job requirements and clarifying any queries I had with the general manager. I then had a tour around the building and met some of my colleagues.

      Interview questions [1]

      Question 1

      If I was available to work the listed hours reliably.
      Answer question

      Customer Service Representative Interview

      Aug 14, 2021
      Anonymous Interview Candidate
      Mansfield-et-Pontefract, QC
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Papa John's (Mansfield-et-Pontefract, QC) in Feb 2021

      Interview

      It went well, they were very polite and asked about my experience in customer service and we talked about availability then was told to start my training. Amazing! I just came to check something out

      Papa John's interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Papa John's with 1.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Papa John's overall takes an average of 8 days.
      • Common stages of the interview process at Papa John's as a Customer Service Representative according to 19 Glassdoor interviews include:

        One on one interview:  53%

        Background check:  17%

        Presentation:  13%

        IQ intelligence test:  3%

        Other:  3%

        Phone interview:  3%

        Drug test:  3%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Pizza Delivery Driver(525) ;
        2. Manager(240) ;
        3. General Manager(234) ;
        4. Driver(214) ;
        5. Delivery Driver(194) ;
        6. Assistant Manager(160) ;
        7. Shift Leader(153) ;
        8. Cashier(139) ;
        9. Pizza Maker(131) ;
        10. Shift Manager(130) ;
        11. Insider(97) ;
        12. Crew Member(88) ;
        13. Customer Service Representative(76) ;
        14. Shift Lead(60) ;
        15. In Store Team Member(55) .


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      Jobs at Papa John's

      867 jobs in United States
      Customer Service Rep
      Jasper, IN
      ·
      $30K - $39K /yr
      (Glassdoor est.)
      View job
      Real Estate Office Assistant
      Greenville, SC
      ·
      $30K - $40K /yr
      (Employer provided)
      View job
      Restaurant Team
      Saint Johns, FL
      ·
      $30K - $38K /yr
      (Glassdoor est.)
      View job
      Maintenance Shift Supervisor
      Grand Prairie, TX
      ·
      $49K - $64K /yr
      (Glassdoor est.)
      View job
      Delivery Driver
      Ridgeland, MS
      View job
      View all Customer Service Representative Jobs