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      Patientco

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      Customer Service Advocate Interview

      May 13, 2021
      Anonymous Interview Candidate
      East Atlanta, GA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Patientco (East Atlanta, GA) in May 2021

      Interview

      Behavioral style interview. Extensive questions, thorough and informative. My questions were answered with out reservation. Shown a product demo which helped to visually breakdown key components of the product. Extremely nice people, no easy questions. Each answer had to be well thought out, broken down step by step, outcome was not always positive, but I was able to demonstrate steps for improvement.

      Interview questions [1]

      Question 1

      Explain a prior experience relating to working with an angry customer.
      Answer question

      Patientco interviews FAQs

      • Customer Service Advocate applicants have rated the interview process at Patientco with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Patientco as a Customer Service Advocate according to 1 Glassdoor interviews include:

        Other:  20%

        Phone interview:  20%

        Group panel interview:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(5) .


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