It was over a Zoom call, which you should be in a quiet or mostly quiet room and use either your computers mic or a external mic for the sound quality to be good.
I applied online. I interviewed at Patriot Software (Canton, OH) in Jul 2022
Interview
The interview process was laid back yet thorough. I believe there were two interviews and each had multiple interviewers. Have some good examples of excellent customer service and you should be good.
Interview questions [1]
Question 1
Give me an example of a time when you went above and beyond for a customer.
Customer Support Representative applicants have rated the interview process at Patriot Software with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 34.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Patriot Software as a Customer Support Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
Here are the most commonly searched roles for interview reports -