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      Patriot Software

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      Customer Service Associate Interview

      Apr 6, 2023
      Anonymous Interview Candidate
      Jersey City, NJ
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Patriot Software (Jersey City, NJ) in Oct 2022

      Interview

      The three interviews took about 1+ week to get through. First one was a phone conversation and the woman loved my energy and said I'd be a good fit. Second interview also went great. At the very end they said if they could they'd send an offer letter "now" but that I would have to meet with one more person. Last interview I felt went great. Everyone seemed to like me and in the meeting were the same two people from the second plus a new third who I guess was their hiring manager. Unfortunately I was not selected for the position and was never given a reason as to why. I asked them for feedback and they never responded to me. Normally I'm not salty about things like this but they truly wasted my time and didn't even bother telling me why. Not even a simple, "not a great fit/other better candidtates/etc." they just said they decided not to move forward with me and never reached out to me again. Its not right to put someone through three rounds of interviews just to reject them, especially if everyone else interviewing beforehand says you're a perfect fit. I did read somewhere else they laid off a bunch of people after their busy season ended so I evidently dodged a bullet there but it still doesn't feel good that I wasted energy on these people.

      Interview questions [1]

      Question 1

      What are going to be your biggest challenges working from home? (2nd round interview)
      1 Answer
      1

      Patriot Software interviews FAQs

      • Common stages of the interview process at Patriot Software as a Customer Service Associate according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Personality test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(17) ;
        2. Anonymous(8) ;
        3. Customer Service Representative(3) ;
        4. QA Automation Engineer(3) ;
        5. QA Engineer(3) ;
        6. Customer Care Representative(2) ;
        7. Customer Support(2) ;
        8. Payroll Analyst(2) ;
        9. Product Manager(2) .


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      Jobs at Patriot Software

      1 jobs in United States
      Software Engineer III - Full Stack Vue & .NET
      Bentonville, AR
      ·
      $105K - $125K /yr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs