Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Drug test: 11%
Background check: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
The process took 1+ week. I interviewed at Payless ShoeSource (Tustin, CA) in Sep 2011
Interview
I went in on the day the Manager told me to... And the associate called her and asked if she was coming in.... She wasn't and had me come in the next day. Sucked cause I don't drive.
Came in the next day and she asked me basic interview questions.
"How do you Handel stress"
Blah blah...
Then she had me role play selling shoes to her.
Set me up with a second interview with the Assistant District Manager.
She basically asked me about my work experience, and what I can bring to payless.
It took her about 2 weeks to get back to me to tell me if I had the job or not...
Which I did get hired.
Interview questions [2]
Question 1
How would you tell a customer to try on a pair of shoes?
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?