Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Background check: 11%
Drug test: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Payless ShoeSource (Escanaba, MI) in Feb 2012
Interview
I applied online and got called in for an interview. I went in and met with one of the assistant managers. She asked me basic questions such as asked me to tell her about myself. Than she did a personality assessment with all these different scenarios and asked me to tell her about a time I was in that situation and how I handled it. When that was done she had me meet her on the floor and we dd a role play on how I would sell her a shoe. After that it was basically over and I got a call the next day from the store manager for a secon interview. I didn't receive the message until a few days later and by then it was too late.
Interview questions [2]
Question 1
Talk about a time you helped someone make a decision
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?