Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Background check: 11%
Drug test: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Payless ShoeSource (Whittier, CA) in Oct 2012
Interview
I walked in and asked if they were hiring-the manager said yes and asked me to apply online and call her back. So, I went home, applied then called back the next day. She scheduled me an interview for the following week. I went and your interview was completely easy. She asked about 2 questions and it was just about my previous hob experience. She then told me that she was going to be interviewing 2 more girls and she'd call me back in a few days to let me know if I had made it to the 2nd interview. She called me the following day and scheduled a second appointment with a different manager for the day after. I went and he asked a bit more questions but none that were too tricky or intimidating.
Interview questions [1]
Question 1
Explain a time when you helped a customer decide a decision that they wouldn't have been able to make on their own.
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?