Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Background check: 11%
Drug test: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Payless ShoeSource (Round Rock, TX) in Sep 2012
Interview
I filled out and application online and received a call the next day from the store manager wanting to set up an interview. I went in for the interview about 10 minutes early. I had to wait like 20 minutes because there was another girl being interviewed. I finally was brought back and he basically told me about the company, avalibility to work, and asked me when I could start. I gave him all my information, he said he was going on vacation for a week and a half and that he'd call me as soon as he got back. He called me talking about when I could come in for orientation and all that stuff. He told me I had it. Guess not because he never call me back. It's a shame I would have owned that position.
Interview questions [1]
Question 1
None of the questions that were difficult, basically just making me wait around for two weeks for nothing.
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?