Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Drug test: 11%
Background check: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1+ week. I interviewed at Payless ShoeSource (Surrey, BC) in Jul 2018
Interview
The interview process was kinda fast like it lasted for about 15 min. It took about a week and a half before they called for an interview. The process was very informal like the manager was just wearing a short and a t-shirt, she then started talking about how she miss being outside such as going to the beach and stuff (I think it’s because it was so sunny and hot at the time of my interview), it was just like you’re talking to you’re friend! The manager was also very humorous, we laughed most of time😂. The hiring took about 3 days after the interview, apparently there were like more than 6 interviews she said she had to think about it wisely. They called me on the phone and said that I’m hired!!!
Interview questions [3]
Question 1
What would you do if the person (costumer) doesn’t talk in English, how would you help the person?
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?