Sales Associate applicants have rated the interview process at Payless ShoeSource with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 199 user submitted interviews for this role. To compare, the hiring process at Payless ShoeSource overall takes an average of 13 days.
Common stages of the interview process at Payless ShoeSource as a Sales Associate according to 199 Glassdoor interviews include:
One on one interview: 36%
Skills test: 12%
Drug test: 11%
Background check: 11%
Personality test: 8%
Presentation: 6%
Group panel interview: 5%
Phone interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Payless ShoeSource (Columbus, OH) in Jun 2015
Interview
You will be asked to specially relate back to certain events in your work history and are expected to do a role play. It can be pretty difficult, but they will give you time to answer all the questions. There are only 5 so choose wisely. I'm actually a manager and these are the questions that we all have to ask in an interview. Be as prepared as you can!
Interview questions [5]
Question 1
Tell me about a time you helped a customer make a decision and what was the outcome?
I passed and started quickly. The process was simple and not intimidating. Everything felt straightforward, and I would definitely recommend it to others looking for an easy experience. I enjoy working here.
I applied in-person. I interviewed at Payless ShoeSource (Anchorage, AK) in Aug 2025
Interview
Easy basic questions like job history, availability, and why you chose to interview.
Interview was less than 30 minutes and hired same day. They will almost always hire on the spot im a teenager and they still gave me a job.
Interview questions [1]
Question 1
Whats youe job history and do you have customer service experience?