Clinic Receptionist applicants have rated the interview process at PetSmart with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Clinic Receptionist roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at PetSmart overall takes an average of 14 days.
Common stages of the interview process at PetSmart as a Clinic Receptionist according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 5 days. I interviewed at PetSmart (Phoenix, AZ) in Mar 2014
Interview
Applied online. Was emailed by corporate office to set up an interview. It was a phone interview and took almost an hour. The girl who interviewed me was really friendly; it sounds like there is a script of questions for the interviewer to use. I've never been nervous in interviews and this was no different- maybe a little easier just because it was on the phone and I was relaxing in my shorts! lol!
Interview questions [1]
Question 1
I was asked to describe a situation where I had diffused a difficult situation involving a customer and how I handled it. I was also asked how the customer felt once I had handled the situation.