Cashier/Customer Service/PetCare applicants have rated the interview process at PetSmart with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cashier/Customer Service/PetCare roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at PetSmart overall takes an average of 14 days.
Common stages of the interview process at PetSmart as a Cashier/Customer Service/PetCare according to 3 Glassdoor interviews include:
Drug test: 27%
One on one interview: 18%
Presentation: 18%
Background check: 9%
Group panel interview: 9%
Skills test: 9%
IQ intelligence test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at PetSmart (Puyallup, WA) in Apr 2017
Interview
Was given two interviews the same day then offered a job on the spot. It was pretty easy and laid back. One of the easiest interviews I've ever had. They asked a lot of name an experience questions and they wanted specific examples.
Interview questions [1]
Question 1
Describe a time someone gave you negative feedback.
I applied online. I interviewed at PetSmart in Mar 2019
Interview
We sat down and talked about my resume casually, then they ask about your sales experience and kind of "role play" some interactions with a customer. They also ask some pretty basic interview questions, like what are your strengths and weaknesses.
Interview questions [1]
Question 1
How would you deal with (some type of customer complaint)?
I applied online. The process took 1 day. I interviewed at PetSmart in Oct 2014
Interview
There were multiple managers from other locations with at least three different tables. As it progressed if they were satisfied you moved on to the next table and at the end was given a drug test to take and based on the results I knew I had the job. I found that the managers were not as they appeared to be at the interview than they were once the store opened for business.