Sales Associate/Cashier applicants have rated the interview process at PetSmart with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate/Cashier roles take an average of 12 days to get hired, when considering 66 user submitted interviews for this role. To compare, the hiring process at PetSmart overall takes an average of 14 days.
Common stages of the interview process at PetSmart as a Sales Associate/Cashier according to 66 Glassdoor interviews include:
One on one interview: 27%
Drug test: 20%
Skills test: 13%
Background check: 10%
Phone interview: 9%
Presentation: 7%
Personality test: 6%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 weeks. I interviewed at PetSmart (Ottawa, ON) in Aug 2017
Interview
Went in on a "national hire day" ie job fair.
Was asked to fill out a shirt basic questionnaire.
Was asked to "sell" a product and add-on to the interview
Was brought to different parts of the store and was asked "why is it set up this way"
Another item was selected at random and I was asked to sell that as well.
I was told I would be paid above minimum, based on experience. As well as a point based commission system.
Interview questions [1]
Question 1
Why is our store set up this way, with food and live animals towards the back?
I applied for a number of years through high school. I did not get a call until I attended National Hiring Day. I was able to speak to managers directly. I was a nutritional advocate with a pet food company before within Petsmart for about 6 months. Manager got to know me that way. I got a job offer from 2 locations following the interview day. Accepted 1 and now have trained all sales employees cash that currently work there. I’ve been there for almost 10 years now. It wasn’t easy for me to get an interview. But it was worth the wait in the long run.
Short and to the point in terms of how you handle situations and customers. Offer guidance in what they are looking for. Prior experience is not necessary but will always help.
It was a pretty retail interview experience. They talked about what working with pets and animals would be like and how to handle that, and also just things about retail in general.