Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      PetSmart

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: PetSmart reviews | PetSmart jobs | PetSmart salaries | PetSmart benefits
      PetSmart interviewsPetSmart Front End Operations Manager interviewsPetSmart interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Front End Operations Manager Interview

      May 28, 2013
      Anonymous Interview Candidate
      Woodstock, GA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at PetSmart (Woodstock, GA) in Sep 2011

      Interview

      I completed the on-line application process which was straight forward and easy to complete. I was called in for an interview two and a half weeks later where I was then interviewed by the stores site manager. Typical interview process. Asked: Previous work history-please explain, Do you like working with people and pets? Are you uncomfortable working with any specific animals? If hired, how long would you expect to work with this company? Do you have complete schedule availability 24-7 ? , can you lift more then 50 LBS repeatedly? How have you handled a unsatisfied customer or employee in the past? (answer both- provide examples), and would you be comfortable working multiple positions with in the store? The interviewer spent a surprising amount of time explaining Petsmart's corporate culture and the details of what is inspected of the job applicant rather then asking deeply probing questions about the interviewees background. that honestly surprised me and I left the first interview feeling like it was almost "too easy" and landed the job. I was told that I would have a follow up interview with the stores assistant manager and arranged to have that interview about one week later. This interview was far more intensive however. I was asked the same questions as before, but had my responses cross examined meticulously by the stores assistant manager. I was rigorously questioned on my past work history and relevant past experience and was surprise to be asked many of the same questions by the same interviewer that had been asked of me less then an hour ago. I got the impression that the interviewer was attempting to verify the validity of my responses by my ability to recant answers. I also got the impression from the assistant manager (by various facial and behavioral tells0 that the position that I was interviewing for had already decided upon and that interviewing me was ether a redundancy or a chore. I was called back in for a third and final interview with the main store site manager a day later. There, I was told that I tied with another candidate and that they were determining which of the two of us was best suited for the position. Final thoughts on the interview process: Lengthy and drawn out, but not difficult or uncomfortable. Many of the interviewers "give away" what they are thinking by obvious tell are also spend to much time discussing the company- and not the qualifications of the candidate.

      Interview questions [1]

      Question 1

      If hired, Would you be willing to work random swing-shifts working at all hours. " We need some one to unload trucks of dog food at 2 AM and then work the service the service floor from 9 AM until 7PM".
      1 Answer
      2