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      PetSmart

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      Cashier Interview

      May 6, 2014
      Anonymous Interview Candidate
      Aiken, SC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at PetSmart (Aiken, SC) in Apr 2014

      Interview

      Since moving to this area almost two years ago, I had previously gotten a bad impression of this PetSmart location. Cashiers openly use profanity, make fun of customers before they even walk out the door, or say almost nothing except for grumbling "Do you have a Pet Perks Card?". I figured that there were just a couple of bad apples, who would probably get fired or quit soon enough, and it could still be a decent place to work. I have previous experience at another pet store, other retail experience, and lengthy experience with dogs, snakes, and freshwater fish. I applied multiple times for almost two years (while working at another store of a different company) and was finally called for an interview. I was very disappointed. The store manager seemed as if he had just woken up from a nap. He was grouchy and appeared to be half-asleep. He clearly had not prepared for the interview at all. He asked me the same questions a couple of times - this appeared to lack of organization rather than some sort of technique. He basically criticized me for having a couple of short jobs in the past, despite me explaining that I had been a college student and my previous employers would not always work with my school schedule. I got the impression that was trying to "coast" through his day and get out of the place as soon as possible. I didn't feel as though he was genuinely enthusiastic about animals. He said that they do second interviews, so if he didn't call me back the following week, I could go ahead and "pursue whatever other opportunities" I was looking into. He didn't call me. It was okay because I had no desire to work for him at that point.

      Interview questions [2]

      Question 1

      How can you show customers, *without speaking*, that you are ready to give them good service?
      Answer question

      Question 2

      When you left your previous jobs, did you leave on good terms with all of the employers?
      1 Answer

      Other Cashier Interview Reviews for PetSmart

      Cashier Interview

      Jan 28, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at PetSmart

      Interview

      Called me into the store and asked basic questions about what I'd be comfortable doing and hours that I would want to work. Very simple overall. Got a call back a few days later

      Interview questions [1]

      Question 1

      What other roles I'd be comfortable doing
      Answer question

      Cashier Interview

      Dec 11, 2025
      Anonymous employee
      Greenburgh
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at PetSmart (Greenburgh)

      Interview

      Very disorganized in the beginning but I finally got in touch with the right person and the remainder of the process was seamlless. They were willing to take a chance on me and I really appreciated that

      Interview questions [1]

      Question 1

      Why do you know about animals
      Answer question

      Cashier Interview

      Nov 24, 2025
      Anonymous employee
      Plant City, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at PetSmart (Plant City, FL)

      Interview

      Short and sweet. Offered job same or next day. Single interview and consisted of easy to answer questions and was with 2 managers, at the same time. Job was amazing! I only left due to a major car accident that caused a horrible back surgery.

      Interview questions [1]

      Question 1

      What is your customer service experience?
      Answer question

      PetSmart interviews FAQs

      • Cashier applicants have rated the interview process at PetSmart with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Cashier roles take an average of 10 days to get hired, when considering 197 user submitted interviews for this role. To compare, the hiring process at PetSmart overall takes an average of 14 days.
      • Common stages of the interview process at PetSmart as a Cashier according to 197 Glassdoor interviews include:

        One on one interview:  30%

        Drug test:  23%

        Background check:  15%

        Skills test:  10%

        Personality test:  8%

        Group panel interview:  4%

        IQ intelligence test:  4%

        Phone interview:  3%

        Presentation:  3%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Pet Care Associate(648) ;
        2. Cashier(625) ;
        3. Pet Care Specialist(398) ;
        4. Dog Groomer(371) ;
        5. Sales Associate(334) ;
        6. Sales Associate/Cashier(328) ;
        7. Dog Bather(272) ;
        8. Pet Stylist(257) ;
        9. Associate(216) ;
        10. Store Manager(173) ;
        11. Petcare Associate(167) ;
        12. Customer Engagement Leader(139) ;
        13. Store Leader(136) ;
        14. Professional Bather(120) ;
        15. Dog Trainer(112) .


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