I applied in-person. The process took 3 days. I interviewed at Petco (Oklahoma City, OK) in Apr 2015
Interview
Briefly met Asst Store Mgr after inquiring if a position was available. Suggestion was made to also train for Dog Trainer position, but later realized that pertinent details on the position were not given at onset. Those details included specific record keeping and a "minimum" daily/weekly sales quota.
Easy interview process. Be sure to talk about previous experience that may relate to the position. Being friendly and well spoken is key - you’ll be using these skills when talking to customers.
I applied online. The process took 3 days. I interviewed at Petco
Interview
I applied online. I received a phone call from the store manager about scheduling an interview. As I was driving by the store at that moment, I turned into the parking lot and walked in for my 1-1 interview. A few days later I received another call from the store manager to offer me the position.
I applied online. The process took 5 days. I interviewed at Petco (Salem, OR) in Oct 2015
Interview
Was different, I had a group interview due to it being holiday time and the number of applicants. I was interviewed by the Store and assistant store managers who took turns asking questions to each of us. My interview was not the norm, usually it is a one person interview
Interview questions [1]
Question 1
What animals I had, why I wanted to work for petco, why I left my last job, what I would do if I caught another employee doing something wrong etc
Customer Service Associate applicants have rated the interview process at Petco with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Petco overall takes an average of 15 days.
Common stages of the interview process at Petco as a Customer Service Associate according to 5 Glassdoor interviews include:
One on one interview: 25%
Background check: 19%
Group panel interview: 13%
Drug test: 13%
Personality test: 6%
Skills test: 6%
Presentation: 6%
Phone interview: 6%
IQ intelligence test: 6%
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