I applied online. The process took 2 weeks. I interviewed at Petco in Feb 2022
Interview
First a screening phone call interview. They also email you to set up a good appointment time for you to speak to them. After that they forwarded my resume to the location I applied.
Then I did an in person interview.
Interview questions [1]
Question 1
Why did you leave your previous job?
Give an example of a how you resolved a conflict at work.
Just be confident and express much interest. They will only assess you on your ability to work as a team, be able to work with customers, and are willing to learn new things.
Interview questions [2]
Question 1
Experience, animal care, scenario problem solving.
I applied online. The process took 6 weeks. I interviewed at Petco (Humble, TX) in Jan 2018
Interview
Applied on site, never got a call back or email replying to my application. Was told that I would get an answer in a few days following submitted resume. Wasn’t told anything.
Guest Service Representative applicants have rated the interview process at Petco with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Representative roles take an average of 30 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Petco overall takes an average of 15 days.
Common stages of the interview process at Petco as a Guest Service Representative according to 5 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 18%
Other: 18%
Drug test: 9%
Personality test: 9%
Presentation: 9%
Group panel interview: 9%
IQ intelligence test: 9%
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