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      Piedmont Airlines

      Part of American Airlines

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    • Customer Call Center Supeervisor Interview

      Oct 11, 2021
      Anonymous Interview Candidate
      Augusta, GA

      Piedmont Airlines interviews FAQs

      No offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Piedmont Airlines (Augusta, GA) in Oct 2021

      Interview

      Very planned and thought out. It was not intimidating and all questions were answered. It was explained from point of hire, training, benefits and time structure/shifts. For an interview it was refreshening.

      Interview questions [1]

      Question 1

      Excellence or performance what do strive to do both work and home life?
      1 Answer
      • Customer Call Center Supeervisor applicants have rated the interview process at Piedmont Airlines with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Call Center Supeervisor roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Piedmont Airlines overall takes an average of 20 days.
      • Common stages of the interview process at Piedmont Airlines as a Customer Call Center Supeervisor according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Ramp Agent(229) ;
        2. Flight Attendant(96) ;
        3. Customer Service Agent(51) ;
        4. Gate Agent(42) ;
        5. Ramp Agent/Baggage Handler(26) ;
        6. Customer Service Representative(21) ;
        7. Ramp Supervisor(19) ;
        8. Customer Service Supervisor(16) ;
        9. Agent(11) ;
        10. CSA - Customer Service Associate(11) ;
        11. Cross Trained Agent(10) ;
        12. Ramp Manager(9) ;
        13. Aircraft Maintenance Technician(8) ;
        14. Aircraft Mechanic(8) ;
        15. Customer Service Agent (CSA)(8) .

      Jobs at Piedmont Airlines

      72 jobs in United States
      Human Resources Benefits Associate Intern
      Middletown, PA
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Leave Administrator I
      Middletown, PA
      ·
      $40K - $51K /yr
      (Employer provided)
      View job
      Procurement Specialist I
      Middletown, PA
      View job
      Human Resources Employee Relations Intern
      Charlotte, NC
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Crew Planning Supervisor
      Middletown, PA
      ·
      $65K - $65K /yr
      (Employer provided)
      View job